Accessibility Statement

Accessibility Statement
Last reviewed: October 7, 2026

Hemlock Park is committed to making hemlockpark.com usable by everyone, including people with disabilities. We are continually improving the experience for all of our customers and applying the relevant accessibility standards.

Our standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people who are blind or have low vision, are deaf or hard of hearing, or have motor, cognitive, or other disabilities. Our efforts also reflect the requirements of the Americans with Disabilities Act (ADA) and, for California and New York residents, applicable state civil rights laws that entitle individuals with disabilities to full and equal access to business websites and services.

What we do

  • Provide descriptive text alternatives for product and editorial images.
  • Support keyboard navigation of menus, the cart, and checkout.
  • Provide a pause control for background video and respect reduced-motion settings.
  • Use color combinations that meet WCAG AA contrast requirements.
  • Test the site with automated tools and manual keyboard checks on a regular basis.

Known limitations

Some content on this site is provided by third parties, including checkout, payment, reviews, and embedded apps. We work with these providers on accessibility, but we do not fully control their content. If you run into a barrier on any part of the site, please let us know.

California residents

If you are a California resident and have experienced a barrier accessing our website or services, you have the right to request equal access and reasonable accommodations under the Unruh Civil Rights Act. Please contact us using the information below and we will work to resolve the issue promptly. We do not discriminate against any person on the basis of disability in the access to or enjoyment of our products and services.

New York residents

If you are a New York resident, the New York City Human Rights Law and New York State Human Rights Law provide broad protections against discrimination on the basis of disability, including in the access to websites and online services. If you have experienced a barrier using our website, please contact us and we will work to accommodate your needs promptly.

Need help or have feedback?

If you have difficulty using any part of this website, or would like help placing an order, we are glad to assist. Please contact us and include the page address and a short description of the issue. We aim to respond within two business days.